TERMS & CONDITIONS
Last updated: September 2026
These Terms & Conditions govern your use of caryngillen.com (the “Site”), which is owned and operated by Caryn Gillen, LLC (“Caryn Gillen,” “we,” “us,” or “our”).
By using the Site, you agree to these Terms & Conditions. If you do not agree, please do not use the Site.
ABOUT THIS SITE
The Site provides information about Caryn Gillen, our coaching services, What I’ve Come to Know, articles, audio content, and other resources and offerings.
The Site is intended for adults age 18 and older.
WEBSITE CONTENT IS INFORMATIONAL
Content on the Site, blog, emails, podcasts, audio programs, interviews, social media, and other publicly available materials is provided for informational and educational purposes.
It is not individualized professional advice and should not be treated as a substitute for professional services appropriate to your particular circumstances.
Please see our Disclaimer for additional information.
COACHING AND OTHER PAID SERVICES
Specific coaching engagements, programs, sessions, or other paid services may be subject to additional terms presented at checkout or contained in a separate written agreement.
If you become a private coaching client, the agreement governing that coaching relationship controls with respect to the coaching services covered by that agreement.
These website Terms do not replace a signed coaching agreement, confidentiality agreement, NDA, or other service-specific agreement.
If there is a conflict between these Terms and a separate written agreement governing a particular paid service, the separate agreement controls for that service.
PURCHASES, PRICING, CANCELLATIONS, AND REFUNDS
Prices and descriptions of services are subject to change.
We make reasonable efforts to describe our offerings accurately. If we discover a material error in pricing or an offer description, we reserve the right to correct the error and, when appropriate, cancel or refund an affected transaction.
The cancellation, rescheduling, refund, and payment terms applicable to a particular service will be disclosed at checkout or in the agreement governing that service.
Unless expressly stated otherwise for a particular purchase, purchasing a service does not guarantee any particular personal, professional, business, financial, or other outcome.
YOUR RESPONSIBILITY
You remain responsible for your own decisions, actions, and results.
Coaching may involve reflection, questions, observations, feedback, strategy, and discussion. You decide what you do with that information.
Nothing on this Site or in our public content creates a professional relationship between us merely because you read, watch, listen to, download, or respond to it.
INTELLECTUAL PROPERTY
Unless otherwise stated, the Site and its original content—including text, articles, audio, graphics, photographs, branding, downloads, program materials, and other materials created by or for Caryn Gillen, LLC—are owned by Caryn Gillen, LLC or used with permission and are protected by applicable intellectual-property laws.
You may access Site content for your personal, non-commercial use.
You may not reproduce, republish, sell, distribute, modify, create derivative commercial products from, or otherwise exploit our content without prior written permission, except as permitted by law.
Brief quotations with appropriate attribution and a link to the original source are welcome where permitted by law.
MATERIAL YOU PROVIDE TO US
You retain ownership of materials and intellectual property that you provide to us unless a separate agreement states otherwise.
Providing material privately to Caryn Gillen—including through a coaching relationship, inquiry, questionnaire, email, or private communication—does not automatically give us permission to publish, market, or publicly share that material.
If we wish to publicly use an identifiable testimonial, client story, quotation, photograph, recording, or other material associated with you, we will obtain appropriate permission.
You represent that material you intentionally provide for publication or promotional use is yours to provide or that you have the necessary rights and permissions.
TESTIMONIALS AND CLIENT EXPERIENCES
Testimonials and client stories reflect the experiences and opinions of the people who provided them.
They are not guarantees that you will achieve the same or similar results. Individual circumstances and outcomes vary.
We do not knowingly publish false testimonials or materially alter a testimonial in a way that misrepresents the person’s experience.
AFFILIATE LINKS AND COMMERCIAL RELATIONSHIPS
From time to time, we may recommend products, books, services, tools, or other resources and may use affiliate links.
If you purchase something through an affiliate link, Caryn Gillen, LLC may receive a commission or other benefit, at no additional cost to you.
Where required, we will disclose affiliate or other material relationships clearly and conspicuously in connection with the relevant recommendation.
THIRD-PARTY WEBSITES AND SERVICES
The Site may link to or use third-party websites, applications, payment processors, scheduling platforms, audio platforms, social networks, or other services.
We do not control those third parties and are not responsible for their content, availability, security, terms, or privacy practices.
A link does not necessarily mean we endorse every statement, product, or practice of the linked site.
Your use of third-party services is subject to their own terms and policies.
ACCEPTABLE USE
You agree not to use the Site:
- for unlawful or fraudulent purposes;
- to interfere with the Site’s operation or security;
- to attempt unauthorized access to systems, accounts, or data;
- to transmit malicious code;
- to infringe the intellectual-property, privacy, publicity, or other rights of another person; or
- in any manner that violates applicable law.
NO WARRANTIES
We make reasonable efforts to keep the Site useful and current, but the Site and its content are provided on an “as is” and “as available” basis to the fullest extent permitted by law.
We do not warrant that the Site will always be available, uninterrupted, secure, error-free, or that every piece of content will always be complete or current.
Nothing in these Terms excludes warranties or rights that cannot lawfully be excluded.
LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, Caryn Gillen, LLC and its owners, employees, contractors, and agents will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to your use of, or inability to use, the Site or its public content.
To the fullest extent permitted by law, our total liability arising from your use of the Site itself will not exceed the amount you paid us specifically for access to the Site, if any.
Liability relating to a paid coaching engagement or other service may be governed by the separate agreement applicable to that service.
Nothing in these Terms limits liability that cannot legally be limited or excluded.
INDEMNIFICATION
To the extent permitted by law, you agree to indemnify and hold Caryn Gillen, LLC harmless from third-party claims, liabilities, damages, and reasonable costs arising from your unlawful use of the Site, your violation of these Terms, or your infringement of another person’s rights.
PRIVACY
Your use of the Site is also subject to our Privacy Policy and Cookie Policy.
CHANGES TO THE SITE OR THESE TERMS
We may update the Site and these Terms from time to time.
Changes become effective when the revised Terms are posted unless otherwise stated. The “Last updated” date above will reflect the most recent revision.
GOVERNING LAW
These Terms are governed by the laws of the State of Oregon, without regard to conflict-of-law principles, except where applicable consumer law requires otherwise.
Subject to rights or remedies that cannot legally be waived, disputes arising from these website Terms will be handled in the appropriate courts located in Lane County, Oregon.
SEVERABILITY
If any provision of these Terms is found unenforceable, the remaining provisions will continue in effect to the extent permitted by law.
CONTACT
Questions about these Terms may be sent to:
Caryn Gillen, LLC
support@caryngillen.com